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Our Teams

Our Teams

INVERPOWER SDN BHD

Our Teams

The people behind the stock, the support and the paperwork

InverPower is four teams doing one job: making sure the parts an EPCC specified are here, working, and backed after they are installed. This is who does what, and who to ask for.

Sales Team

On standby for your enquiry — and for the conversation before it.

ALWAYS ON STANDBY

Enquiries answered, not queued

PRE-SALES CONSULTATION

Product selection matched to your project

BOM SUPPORT

The right kit specified before you price the job

InverPower's sales team provides pre-sales consultation for solar EPCCs and installers across Malaysia. Tell us the project — roof type, load profile, timeline, budget — and we work out which inverter, PV module, battery and balance-of-system combination actually fits it, rather than pushing whatever is heaviest in the warehouse. That conversation happens before you quote, not after. The team is on standby for enquiries on stock availability, lead times and product selection.

Three InverPower colleagues reviewing a printed single-line diagram with a PV layout on the monitor

InverPower engineer testing an open DC board on a rooftop solar array

Technical Team

Up to ten technical staff, on standby for after-sales.

TECHNICAL SUPPORT

Remote diagnosis, configuration and firmware

RMA & WARRANTY

Claims and repairs handled for you

COMMISSIONING

On-site support where terms and conditions are met

InverPower's technical team has more than ten years of experience in the Malaysian solar industry, with up to ten technical staff on standby for after-sales. They handle technical support, warranty diagnosis, RMA and repairs, and will attend site for commissioning support where the terms and conditions of the request are met. They answer to installers on site rather than to a ticketing queue, and a decade in this market means they have seen the failure modes specific to Malaysian roofs, Malaysian grid conditions and Malaysian weather — which is not something a regional support desk can offer.

* On-site commissioning support is subject to terms and conditions.

Warehouse & Logistics Team

Accurate stock counts, and every delivery completed safely.

STOCK ACCURACY

Counts kept current, so availability is real

PACKED TO STANDARD

Every customer order packed to spec

SAFE DELIVERY

Tracked through to completion, undamaged

InverPower's warehouse and logistics team keeps the stock count accurate, so when the sales team says an inverter is available, it genuinely is. Every customer order is picked and packed to standard — inverters, PV modules, cable drums and connectors each carry their own handling requirement — so that what arrives on site is fit to install. Deliveries are tracked through to safe completion, because a damaged unit on a Friday afternoon is the EPCC's problem long before it becomes ours.

InverPower warehouse aisle of racking and palletised solar stock being checked against a tablet

Installers at an InverPower training session with an instructor at a wall-mounted inverter

Training & Education Team

Delivered by our own technical team — and by trainers from the manufacturers.

WHO DELIVERS

Our technical team, plus trainers from brand HQ

PRODUCT TRAINING

Brand-specific sessions on what we distribute

CERTIFICATION

Manufacturer certification pathways where offered

Training at InverPower is run by the same technical team that answers your after-sales calls, and for major product launches, by trainers from the manufacturer's own headquarters. That distinction matters: the person teaching the commissioning sequence is either the person who will pick up the phone when it goes wrong, or the person who wrote the sequence. Sessions cover product training on the brands we distribute, hands-on workshops for installer crews, and manufacturer certification pathways where the brand offers them.

Common questions

Does InverPower install solar systems?

No. InverPower is a solar component distributor in Malaysia, not an EPCC. We supply the inverters, PV modules, battery storage, mounting, cable and connectors that EPCCs and installers use, and we do not design, install or bid for the projects our customers bid for.

Does InverPower provide after-sales technical support?

Yes. InverPower has up to ten technical staff on standby for after-sales, covering technical support, configuration and firmware, warranty diagnosis, RMA and repairs. On-site commissioning support is available where the terms and conditions of the request are met.

Does InverPower provide product training for installers?

Yes. Training is delivered by InverPower’s own technical team, and for major product launches by trainers from the manufacturer’s headquarters. Sessions cover brand-specific product training, hands-on workshops for installer crews, and manufacturer certification pathways where the brand offers them.

Does InverPower hold stock in Malaysia?

Yes. InverPower holds inverters, PV modules, battery storage, cable and balance-of-system components in local stock in Malaysia, so EPCCs are not waiting on a container. Stock counts are maintained by the warehouse team so quoted availability is accurate.

Which brands does InverPower distribute?

InverPower is Sungrow Preferred Distributor and Sunkean Sole Distributor in Malaysia, and also distributes Trinasolar, Hoymiles, Stäubli, Enertrack, Andsolar, Amphenol, Lithium Valley, Beny, Seaward, RainWise, Seven, Envertech, Conow and CNC.